Cleaning & maintenance

maintenance instructions 

Carpet is warm, comfortable and strong. Guaranteed to provide years of carefree living. The type of carpet, colour and design are important when choosing the right carpet. To maintain the appearance of your chosen carpet and ensure satisfaction for years to come, please find some information on cleaning and maintenance below. Specific maintenance instructions per product can be found on the respective collection page.


1. keep the dirt outside

The biggest enemy of all types of flooring is sand. An entry mat will ensure that most dirt and moisture will not make it into the house.

2. regular maintenance

Regular and thorough vacuuming, at least once a week and more often in heavy traffic areas, is an economical and effective way to remove soil and dirt particles before they become embedded into the pile of the carpet.

3. interim maintenance

Next to regular vacuuming, there are different cleaning methods and agents available to help maintain the appearance of your carpet. Your carpet retailer can inform you about the options suitable for your carpet.

4. periodic maintenance

To ensure lasting beauty and life of your carpet, we advise you employ the services of a professional cleaner every 2-3 years, depending upon traffic density and the proximity to soiling carried in from outside.


If a stain or spot should occur, time is of the essence. 90% of all stains and spots are easily removed with water, provided you act quickly.

to remove a stain:

  1. always work from the outer edge toward the centre to prevent spreading. Blot up liquids with a paper towel or absorbent cloth; scoop up solids with a spoon or the end of a knife.
  2. take a light, colourfast cotton cloth; make it wet and wring it out
  3. put the cloth on the stain and leave it there (do not rub!)
  4. replace the cloth as soon as it is soiled and repeat until it does not soil anymore.

Note: do not rub or use a hairdryer as that can cause permanent damage to the pile fibre. Do not use household cleaners, detergents or salt.

When a stain or spot has set, special cleaning agents are available. Contact your carpet retailer for information about the appropriate cleaning agent. For more information about stains you can also visit the website of Dr Schutz.